Your SP level is way behind. SAP has done considerable changes to the LAF during the past year or so. It is still not working perfectly but I myself wouldn't use anything older than SP10. Anyway regarding your problem, are you running multiple servers e.g. is it a cluster environment? Can you see the custom theme by using the portal component /irj/servlet/prt/portal/prtroot/com.sap.portal.themes.archive.download? When you save the theme in the Theme Editor, is anything recorded in the defaultTrace?
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