Hi everyone.
I was searching for some more info on the standing order process, but I was unsuccessfull.
The needed business scenario is like this: invoices can get distributed in two ways. First is the ordinary one where invoices get printed and sent to the customers; customers then pay the invoices and the payment is displayed on the electronic bank statement.
The other one is the option where the customer signs a contract with the bank, saying the bank has the authority to pay the invoice for the customer. The process is then as follows:
- bank monthly sends the text file with specific structure to the company, to inform about the customers who have signed the contract for that way of payment (new customers)
- the company sends text file with specific structure to the bank, whenever the invoice process is done
- the bank then returns the file with the errors (for example, the payment didnt pass due to negative balance on customer account; the customer account has been revoked; etc)
The amount of the invoice is not the same every month (the contract with the bank doesnt include the amount). The contract lasts untill one of the parties revokes it (it is not time limited).
I have several questions on this issues:
- is using standing order the correct way to do it, and if so, are there any information on the topic available?
- is there another way of solving this, using some other FI-CA functionality?
Any ideas regarding this scenario would be appreciated.
Thanks in advance!
Marko
