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Re: clarification of GRFNMW_BATCH_EMAIL_REMINDER

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Hi Angela,

 

have you checked SAP Note "1582700 - GRC AC 10.0 Workflow Reminders - Correction of behavior"?

 

from note:

P_PERIOD = identifies which pending workflow requests are identified as due for reminding

 

example: P_PERIOD = 1 -> Requests that have been pending for 1 day or more are selected

 

 

Just to clarify your scenario:

1. In your setup, if original approver has not processed request in 5 days, it is sent (escalated) to alternate approver (or other agent)?

2. Do you want to send daily reminder to original approver during the 5 days before request is escalated?

 

/Antti



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